Frequently Asked Questions

You have a question? We have an answer! Check out our frequently asked questions below. If you still can’t find the answers you need please send us an email via our contact form here. Alternatively you can give us a call on 0488 820 860.

TrapTap is a dash-mounted Bluetooth device created to assist drivers in avoiding speeding tickets. This small, yet intelligent device comes pre-loaded with over 1 million data points and is designed to inform you of the location of every speed trap/mobile hazard, school zone, speed limit, and red light camera in your city. TrapTap users have been proven to develop safer driving habits. And to top it off, it’s legal everywhere and works in more than 60 countries!

TrapTap was built to be extremely versatile, allowing you to move it from car to car, keep it in your pocket, or even take it traveling. Don’t let its small size fool you! Inside TrapTap is a powerful computer and has a 2-year battery life.

TrapTap works with the use of its free mobile app available in the App Store and Google Play Store. The app allows you to set up your device, adjust your settings, and even see your previous drives and driving stats.

TrapTap comes pre-mapped with every red light/stationary camera, school zone, and speed limit in over 60 countries. The device works with our free app available in the App Store and GooglePlay Store. The TrapTap app ensures you are driving with the most recent and updated data. Once you have downloaded our app and connected your TrapTap, the device will automatically connect via Bluetooth every time you get into the car.

If you see a speed trap and your TrapTap does not light up, it means you are the first user to find the trap. Simply tapping on the device once alerts the rest of the TrapTap community of the trap. If you receive an alert for a trap that is no longer there, double tapping on the device will remove the alert. Since TrapTap relies on users alerting the community of police traps and does not detect radars, it is legal to use.

TrapTap was designed to be extremely portable, making it easy to move from car to car. With no messy cords or power cables and how simply it was built to mount anywhere in your vehicle, TrapTap’s sleek design simply fits in your pocket and has a diameter of 2.3″ and is about 1.5″ thick.

TrapTap is mapped to work in over 60 countries, with over 1 million data points to provide you with alerts. The TrapTap community has users all over the world –  Canada, USA, Europe, Australia – plus many more!

Click here to see if TrapTap has been mapped to work in your country.

This is a great question and honestly, not a lot! We have found that many large cities only need a handful of TrapTap users driving on the main roadways in order for mobile traps and hazards to be marked. With thousands of drivers using TrapTap, you should not have any issues!

Since we only crowdsource mobile speed traps and hazards, your TrapTap will work right out of the box for red light cameras, school zones, and speed limits. This information will get updated regularly through our app to ensure you are provided with correct informatio

We realize how important real-time information is to your safety and for the use of your TrapTap. Our data team works hard, along with a few third party data companies, to keep the data in your city accurate and newly updated!   In the rare case you do come across any missing or incorrect data points, please let us know right away. To do this, simply open your TrapTap app, open the review tab, select the drive with the error, and then hit “Send”. After your drive has been submitted, our team will contact you for more details.

After initially pairing your TrapTap, as long as your Bluetooth is on, it will connect to your phone every time you enter your car. TrapTap has an accelerometer that can tell when you are driving. When you park your vehicle, your TrapTap goes to sleep to save battery life.

If your TrapTap is not connecting automatically, please ensure your phone’s Bluetooth is on. Note that it may take up to 1 minute after you start driving for your TrapTap to automatically connect, as each smart phone’s pairing time varies. When your TrapTap connects, you will be notified with green and blue flashing.

Replacing TrapTap’s battery is easy. Simply unscrew the back panel and replace the battery with 1 coin cell battery (CR2450) found at any convenience store. If you are having trouble getting the battery out of the device, we recommend using something such as a key to pop the battery out. When you are placing the new battery into the device, make sure the positive side is facing up.

Your TrapTap should automatically connect every time you enter your vehicle. If this does not happen, simply reach out to us by using the chat function in the TrapTap app. This is the best and fastest way to get a response.

If this is the first time you are connecting your TrapTap to your app and are having issues, make sure your iPhone or Android device has Bluetooth enabled. Once enabled, do not try to connect to the device through your phone’s Bluetooth settings, as you MUST connect the device to your phone with the TrapTap app. Follow the in app instructions for our easy pairing process.

Still having issues? Hold down the TrapTap button for 5 seconds and if it is not flashing blue, then please contact us through the app chat function as there may be something wrong with your device. We will send out a new one ASAP!

If your TrapTap is flashing blue after holding for 5 seconds, please try restarting your iPhone or Android device and trying again. Sometimes our phones like to act up and need a quick reset. Always feelfreee to contact us via the TrapTap app with any questions.

Your TrapTap’s battery will last up to 2 years. TrapTap knows when you are driving and when you are parked. When you are not driving, your TrapTap will go into sleep mode and will require very little battery power. When you enter your vehicle, your TrapTap will automatically connect to your phone through Bluetooth and be able to detect when you begin driving.

When your TrapTap’s battery does die, replacing it is easy. Simply unscrew the back panel and replace the battery with 1 coin cell battery (CR2450) found at any convenience store.

This is a very rare occurrence, but if you ever come across any missing or incorrect data, please let us know right away. You can do this by contacting our customer service team or submitting your drive to us through the review tab in the app. To send us your drive, open the review tab, tap on the drive you experienced an issue with, and hit “Submit”. Someone from our team will take a look at your drive and make sure to update the data. Crisis diverted, and you just became our daily hero!

No, TrapTap will not interfere with your other Bluetooth devices. Your phone is able to connect to multiple Bluetooth devices at once, allowing you to use your TrapTap, radio, and wearable technology all at once!

TrapTap requires the use of our app available for iPhone and Android. The app uses your phone’s GPS capabilities to determine where you are driving and provide you with alerts. The app requires the use of data, however a very small amount will be used while you are driving. The app has been designed to make most of its updates while your phone is connected to Wi-Fi.

After your device is initially paired to the app, you will not be required to pull out your phone and open the app to begin using TrapTap. As long as your Bluetooth is enabled on your phone, TrapTap will automatically connect and start working once you enter your vehicle.